Bishopstrow House - Wiltshire

This is a bit cheeky since I have eaten breakfast only here with a monthly meeting of an organisation. An average of 60 plus people are served via a buffet ,hold the meeting and are out well satisfied in an hour and a half.Efficient and very pleasant.

I booked a table of 8 for lunch to celebrate my fathers 89th Birthday and was slightly taken aback when I advised the person taking the booking that one extra family member might join us at short notice and received the reply that that would be a problem as the staff like to make sure the table is set up well in advance.The 8 of us arrived and where greeted by a very surly fellow which didn 't bode well, in fact it pretty well set the tone for the customer service for the rest of the meal with one exception (young blond waitress did her best). The food was reasonable, but so very slow in getting to us. No one bothered to come and take our pudding order so I went to find someone to take our order and got a very stressed response ...yes yes I 'll be there in a minute. After a couple more minutes we decided to go but the waitress then turned up and was insistent that we had to stay for pudding, which we did, feeling pretty uncomfortable. The pudding was excellent but the whole experience was a disappointment due to the unpleasant atmosphere created by the staff, they seemed much more interested in looking after their spa guests who I assume are regulars so guess from the attitude that non regulars are not welcome. We have celebrated many family occasions at Bishopstrow over the past 20 years including a fabulous lunch for my parents 50th anniversary but something has gone dramatically wrong at this hotel I suspect it will be a very long time before we return.

Just had a wonderful sunday lunch at bishopstrow house with hubby for our 1st wedding anniversary. Food amazing, and they gave us dessert for free. Service was brilliant cant fault anything about this place..I cant believe we havent been before now!Will definately be going back.

My family spent most of last weekend eating (but not sleeping) in Bishopstrow House Hotel from lunch on Saturday to lunch on Sunday. On Saturday lunchtime 7 adults and 2 children ate in the Conservatory from the snack menu my only slight complaint was that our lunch took a long while to get to us but I could appreciate that the staff was very busy as the Conservatory was full and there was a private party in the restaurant. On the Saturday night, my children gave me a wonderful private dinner party for 30 in the Wilton Room. It was a delightful evening with delicious food (crab, Barbary duck and blackcurrant cheeesecake and sorbet) and the four guests who were on special diets had their own private menus a very thoughtful touch. The next day, 13 of us (including 2 young children) ate from the Sunday Lunch menu in the Mulberry Restaurant (2 courses 16.95 and 3 courses £19.95). I was surprised that the restaurant was largely empty as the prices were comparable with pub prices and yet the food was definitely superior to any pub I have eaten in. All in all, we had a lovely weekend. The food was absolutely delicious and the service throughout the whole weekend was professional but smiley, which is a wonderful combination. Thank you Bishopstrow!

The food was exquisite, local produce, served in the perfect portions. They have a separate vegetarian menu and a great wine list. This place could easily have a Michelin Star, I wouldn't be surprised if it received one soon.