Jack's - Wilson

Pretty disappointed on our entire experience. We made reservations only told be told when we arrived we arrived on time) that our table had been given to someone else They then advised that we only could be sat in the bar. In the bar the hostess staff yelled to talk to each other over the top of customers and bartenders were over booked with making drinks and waiting on two large parties on the patio to be able to give good service.I was hit in the face with a mop handle as the busser was cleaning up a spilled drink hard enough that it left a bruise) the food was ok, but nothing to write home about. Just really disappointed.

Very disappointing do not waste your time and money! They are understaffed and poorly managed. We waited hours for our food. When it finally came they served half of the table and didn't bring the rest of the food until much later. I spoke to the manager and explained our experience snd he only made excuses. He did not make any attempt to make our experience any better. BAD management and terrible service!!!

This was the first time trying this place, wait wasn't bad, waited 30 minutes to get seat in the bar, you are not allowed to sit at the bar while you wait, they use it as a table too. The bar stafff were nice, the appetizer and salad were great, entrees were mediocre at best, not bad not great, just ok. Not worth the lofty price, don't mind paying for great service and food, but again this is just barely ok..

I understand this is under new management, and we really enjoy eating here. The salmon is to die for.

They have an American Express sticker on their door which would indicate that they accept said card. When the bill arrived (in an AmEx wallet! and AmEx was given for payment, the server rudely stated that they had not scraped the sticker off and they could not accept the card. This was a company meal to be paid with a company card. How do you forget to remove the sticker? Perhaps if the food was better then this could have been overlooked. The risotto was dry and flavorless. The cream spinach was too wet and soggy and also flavorless. Between the poor service and subpar food, I do not recommend this place.