El Metapaneco - Wilmington

Best Pupusas Around. I've had pupusas all over LA and I have to say this place has the best pupasas you can find.

Bad customer service on the phone. They literally picked up the phone when I wanted to order and the phone next to the music that sprinkled. I came before the line and ordered my food. They never picked up the phone when I was waiting for my food. If you want food from here, you actually need to order physically in person. However, there is food good only bad service.

I'll wait 30 minutes for 2 Pupusa. I'm not a cook, but that shouldn't take long. They ignore the restaurant phone it only keeps rings and they pass right by.

When you read reviews about the wait time, believe it. Ordered our food at 12:20pm when the line was empty, was told it'd take 35-45 min, which is what we expected. Asked for their spicy sauce and was told it might be ready when our food was done, no prob. An hour later I was told food still wasn't ready. And finally at 1:35pm was told it was ready. I asked about the spicy sauce and the woman at the counter asked angrilly if i paid for it. I said I hadn't, wasn't told I needed to, and offered to pay. She ignored me and asked the man who originally offered the sauce and he said it wasn't ready, which was fine but the quality of food wasn't the same. Lady was polite to her regular customers (calling them by name), taking and filling their orders in 20 min or less so maybe focus on orders as they come instead of expediting your friends' orders...

A wait time of almost a whole hour for 2 pupusas to go aint it man