Skyy Vü Deck - Wilkes Barre

A very nice experience. very organized. The chicken Parmesan is perfect not under cooked not over cooked but perfect and all the food was good and overall a good experience worth the money.

My friend had here wedding here. She has ceremony outside and reception inside. The outside ceremony was beautiful. The staff was not very explanatory of things when booking or checking in. I called ahead to get pricing then when I called again to book the price was much more than expected, not sure what jumped. When booked it was not explained that a $100 hold would also be placed on my card in addition to the amount of the room. That was unexpected as normally a hold for me is not that much. Then there was a paper I signed that stated that the $100 would not be given back to me for 14/15 days. The showers are a bit odd. There 2 benches in it that took up a bunch of room to try to shower. Also not a big enough lip to prevent water getting on the floor. Also this place is not ADA accessible. There are steps all over this place and randomly.

Spent the night here for my birthday Sept 1st. The receptionist are very nice but are understaffed so the wait to be checked in very long. Beware the indoor pool ISN'T heated as they claim. The water was very cold and the room was warm. We got a double suite by the stream side. The door to our room had issues locking and we had to retry several times to get it to close. At night we went to their night club but it was very empty and my friends and I were not a fan of the music. We only stayed a night here. The hotel does have restaurants on site and a shuttle that takes you to the casino if you're interested in that.

I've gone to several mother's day and easter buffets at woodlands and have been quite pleased with how well they managed the large crowds and served quality food and each time i walked away thinking the experience was worth the price. This Mother's day buffet the price was $49 per person i realize inflation but this was $7 dollars higher than the Easter buffet just last month. The shrimp curry had no shrimp I literally couldn't find it they must have cut the shrimp into a million tiny morsels. Not worth it last holiday buffet i will attend.

DO NOT STAY HERE! THE WORST CUSTOMER SERVICE! I booked the bridal suite exactly six months before my stay to celebrate my 15th wedding anniversary. I booked directly with the hotel; however, I heard nothing from them after my initial booking email, so I called the day before my stay to confirm my booking of the bridal suite. We show up, check in, and get keys to a room that is beside the check-in desk that is across from the elevators, ice machine and lobby bathrooms. We quickly realize that we were not in the bridal suite and headed back to the front desk. Kyle at the front desk told me that 's what happens when you book with a third party, which we did not. He turned his computer screen around and pointed at the screen before realizing he had the wrong reservation pulled up. Kyle raised his voice and was not interested in helping us. Then the lies started. We were told that there are two bridal suites and that one is down for mantanance and someone from the sales department called us on May 12. I pulled out my cell phone to show Kyle nobody called me and when I checked in nobody told me that I was not in the bridal suite. We heard other guests returing to the desk with complaints and everyone was told thats what you get for booking with a third party . If working with a third party booker means poor customer service, stop working with third party vendors. They found us another room with a balcony and when we took the trek to the other building, the room we were put in had paint all over the floor, the baseboards were falling off the wall and there was a large stain on the carpet. We went back to the lobby and said that the 2nd room was not in the condition to be used. At first the manager told us he would go look and then we showed him the pictures we took. We get one weekend away a year and this was a horrible experience!