Le Petit Four - Wigan

Found ourselves in this somewhat soulless shopping centre in dire need of refreshment this place looked busy menu tempting, so we sat down our order was taken within 5 minutes. Our coffees came first, and very refreshing and reviving they were too. Unfortunately we'd drained them by the time our food came at least 15 minutes later. The soup was supposedly broccoli, but looked like dishwasher with greenery, and was very insipid and flavorless. Even my attempts are better than that, and I'm no great shakes. The herby baguette with bacon, chicken and mozzarella was okay fillings cut into tiny little pieces but filled a hunger gap.It came accompanied with tastier chips.Could be wrong but looked like there was only one poor soul doing all the work in the kitchen area and 4 wait staff.Think perhaps this place has bistro ambitions but needs to sort out quality issues first.

It was not clear whether it was table service or not. When did sit down the waitress took forever despite having nobody else to serve. She was then very standoffish and rude. Coffee is nice but no surprise it's empty with the speed of service. There's two other coffee shops nearby I'd go to those.

Shocking customer service! After having just ran the wigan 10k we wanted a sit down and a coffee! I sat down whilst my friend waited at the counter for 15 minutes.. it was very busy so waiting times are understandable! I was then asked by a waitress if I had ordered and when I explained we were just waiting to be served I overheard her slagging me off to another waitress! Extremely rude staff, told us very abruptly on 3 occasions we weren't allowed to sit down as our drinks were in takeaway cups! Fair enough rules are rules but to be spoken to like that and hurried out was horrible!!

I allowed 45 minutes to eat here on a Saturday lunchtime as I knew it would be busy. I sat on a table that hadn't been cleared, and after waiting 10 minutes and no staff wanting to do so, I cleared it myself. I waited another 10 minutes to ask a member of staff if I could order. Our drinks came pretty quickly but they were only soft drinks. The food didn't arrive after another 15 minutes so I asked how much longer it would be to be told 10 minutes. 25 minutes seems quite a long time to wait for 2 sandwiches and 1 jacket potato! I couldn't wait any longer as I had an appointment. I complained to a waitress at the till only to have her smirk at me. I said I didn't think it was funny and she apologised and laughed in my face. The service was appalling during this visit. No member of staff seemed bothered about customer satisfaction. I won't waste another penny here as the food isn't that great and the service was beyond poor! I ended up with a takeaway from Starbucks as I wasn't left with time for anything else. At least the staff were pleasant there!

Ordered a full English, which arrived very quickly and it was all hot too. It all tasted great, no complains at all for the food or service. Polite and helpful staff. However the tea is a bit expensive at 1.95 each