Rustic Cup - Whitley Bay

First time at the Rustic cup the other day. I wanted something healthy and chose the avocado on toast which was very nice. The coffee has full flavour. Last but not least the member of staff who greeted me was very helpful and friendly.

Came here for a breakfast after a park run good feed and portions, and yummy coffee

Seemed to be one of the only cafes open on a Sunday, and was consequently packed! Pleased to see 3 or 4 vegan cake options, as well as a vegan English Breakfast. It didn't have tofu but was nicely done with homemade beans and homemade sausages something a bit different! Good coffee too!

This was a nice little spot with a few vegan options. Coffee was excellent

Rustic Cup is aesthetically appealing and their Ethiopian coffee is outstanding. They use the same company as Boatyard (Cullercoats) which is one of my favourite coffees. They have gone through a lot of changes of staff and menu since we started going in 2020. It was erratic in its opening times but always worth popping in for a coffee and cake when it was open. The discomfort began when the owner started to open up (during a pandemic lockdown) about his belief that Covid is a hoax/conspiracy. We stopped going for a while after that until we ended up there with some of our friends acquaintances. The experience was embarrassing for us. We were made to feel unwelcome for asking if certain items on the menu contained milk or dairy as their menu was unclear on this. We find that their food is usually unclear in its suitability for vegans. When we have asked members of staff, we have received differing responses. It turns out that several options we have been told were vegan in the past are made using dairy. Several times we have been misled; although I 'm sure it was an error and not intentional, for it to happen several different times, we find that we can no longer trust what they claim. We were made to feel like an inconvenience. I was embarrassed when a member of staff passed on a message from the kitchen that we shouldn 't ask or expect accommodations for vegans in future visits and said we should have called ahead to check (we did call ahead to check what was suitable; we were given conflicting information when we asked in person). I felt conflicted about staying despite already ordering; if I was on my own, I would have walked out. The owner is rather rude and just a bit 'off ' with people. They would greatly benefit from letting other staff learn the menus and run the café; it is a lovely looking place but we felt out of place there. I would be concerned if I had any allergies as their knowledge was erratic and those in charge seemed rather erratic themselves. It 's all rather erratic beneath the polished surface with a feeling of discontent for those that simply want to know if what they are eating or drinking has dairy in it or not. I find it unnecessarily uncomfortable. Updated from previous review on 2023 05 31