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Przekaż informację zwrotnąRachel was working the drive through window and when she handed me my drink I noticed it was wrong. She argued with me on how my drink was made. I said ok and drove away. After getting down the street I decided to go back for what I paid for. She was rude and handed me my drink right then is when I realized the drink she gave me wasn’t even mine. Instead of owning her mistake she makes the customer feel like they are in the wrong.
Starbucks around Lakewood and the front range has started to ask for your name in the drive thru.This is an asinine prospect and should be a question.It’s a drive thru. I am not looking for customer connection. I am looking for efficiency.The employees here in the evening were extremely rude when I politely refused to give my name.I’m in the drive thru, I do not want to give my name. I want to get my latte and get on my way.Please stop this practice.I was a partner with Starbucks for over ten years (from 07-17) I know a few of things about legendary customer service and the third place ideals Starbucks strives for. In cafe it makes sense in a drive thru it absolutely does not.This does not reflect on anyone else in my household. These opinions are mine and mine alone.
Variety of seating-tables,group hi table,lounge seats. Power outlets. easy to get to. Outdoor seating. Coffee good and offer holiday
Always a great experience. Friendly staff, clean lobby and always prompt. They are on
Most beautiful large seating area with outdoor patio as needed. Try it for drive thru or relaxed indoor space.
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