Sprzężenie zwrotne
Przekaż informację zwrotnąVisited yesterday for some lunch and ordered over the app, we were sitting outside and the app wouldn’t allow us to order to tables so we left a message on the order to say where we were sat. Drinks arrived promptly without issue. After waiting over an hour for food we asked how much longer it would be. We were told that there has been a lot of orders on the app so the kitchen was running behind. After 90 minutes, half the family (who did the same thing with a message on the app) received their food. We were still left waiting. I queried with the very hard working girl at the bar who did apologise and gave us free drinks, saying the pizzas were just being put in. Another 30 minutes and they still hadn’t arrived. My partner went inside and to find out what was happening to be told that the food went to the wrong table and just gave us a refund. Problem was we had two children who were really hungry after waiting 2 hours for their pizza. My mother in law then went in to ask if we could actually have some foods and after another 15 minutes the pizzas arrived. Fair enough we had one round of free drinks and we were refunded but it was more the issue of being told we weren’t getting the food and had to ask for a second time. In there defence, I believe the app was new and wasn’t working well and it was very busy, but I don’t think the issue was handled very well. Won’t be back Billy Winters.
Visited Billy’s after a Sunday morning stroll across the causeway from Portland. This bright clean restaurant has evolved from a ship container to have a large gazebo joined on. The food is delicious, local fish specialties with a twist … We’ll definitely be returning however I can image it’s packed out during summer months so visit while it’s out of season !
Not been for a few years but wow what a transformation! Great location and set up. Awesome decor. The oysters were ‘off the chain’ good!!!! I can’t wait to go back and it will be for oysters oysters oysters. My only gripe is the car park (floor/tarmac) is a mess.
What a great place. Food was amazing and so tasty. Friendly staff and a great stop after a big walk. Staff accommodated us with our request for boozy hot chocolates. Great service and selection of food. Thank you.
Fantastic meal. Fish and chips were super fresh with the best crispy batter I’ve tasted, squid and chips first class, melt in the mouth.