Dunkin' Donuts - Westwood

This Dunkin makes all of their refreshers incorrectly. Go to any other Dunkin and they’re way better than whatever is served here

Craig at drive up window is truly an asset to that location !

One word- horrible. Manager Monica is a complete joke of a manager. They made a coffee wrong last night. I did my due diligence and called them ahead and was told to come in and they would remake it. When I arrived the manager harassed me for a receipt or the coffee itself. I said ma'am I threw it out and your employee didn't tell me to bring any of that, otherwise I would have. I drove out here and you're going to pull this on me over a 3 dollar coffee are you serious? When asking for a district manager contact info she gave it to me all cocky and confident like she's resistant from any possible action that her management may take on her for behaving like this. Anyhow, don't go to this location it is a joke and the chaos in there is proof of that.

Caffeinated my first day of vacation in Boston. Great success, very nice I like Fast, accurate order via app. Clean and MODERN! interior, easy parking, friendly staff. I really vibe with this dining area. I could sit here drinking coffee for a long time. It’s a very energizing space.

Consistency of this Dunks is par at best. Staff is always pleasant but they don’t always get it right. This is supposed to be a large yet it’s not filled the whole way. If I wanted a medium sized coffee, I would have ordered one.