Burger King - Weston

I ordered two Texas Whoppers without onions, but they were still included when I received my order. When I returned to the store a few days later to address the mistake, the staff refused to acknowledge the error and told me I should have called on the same day. This has never been a problem for me at any other franchise location I have visited between Tennessee and Wisconsin. If I had been allergic to onions and consumed the sandwich, it could have had serious consequences. This experience is why my grandmother can no longer eat at this restaurant, as they do not take proper precautions to prevent contamination with onions.

I provided photo evidence of my order, showing that it was supposed to be made without onions according to the receipt. When I pointed this out at the restaurant, they refused to make it right and insisted I should have called ahead, which is not a practice I have encountered at any other restaurant in America. I would not recommend dining here, especially considering the staff smokes cigarettes right outside the food ordering area and drive-thru.