Panini's - Westlake

Candice was amazing. We had an event after a funeral, she was the best bartender I had in years. I recommend this place for every event. Ask Candice. This place is great

My family and I have frequented different Paninis locations for years? always a fan until tonight. It took almost 30 minutes to get drinks, almost an hour to get our food and when the food finally came???? cold and old. Fries were cold, my daughters boneless wings had been sitting somewhere for a minute and were cold. The croutons on the salads were mushy like they were sitting around for hours. Then there was my Buffalo crunch wrap? I?m starving, take the first bite and there?s a small but hard and crunchy bone? in my chicken tendor crunch wrap. Didn?t realize the crunch came from strangely placed bones in the wrap. $100 worth of the worst meal/service we?ve had EVER. The server tried but I think she was covering the entire dining room and was slow on everything. It?s been feeling like the service and food quality have been suffering at the Westlake Ohio location but this was unfortunate and awful. We won?t be back (which sucks because we love paninis).

Food was amazing? the best pizza! Our waiter Alexis / she has provided the best service!

Because on Saturday, 11/5, the service was great! Thanks to Candace, the RB server, we had a great time! Candace again!

I haven't eaten here yet, so I can't comment on food. I only deliver food, so I take up quite often here, I say from my experience, it is clean customer service is great.