Shepherds Rest Pub Grill - Westhill

Service poor, food poor, not enough staff. Waited almost an hour between husband’s starter and main course arriving. Poorly presented, peas were lukewarm, chips soggy. All in all not a great experience. Price per person: £20–30 Food: 1 Service: 2 Atmosphere: 2

We had a table of 8 booked in for Saturday night, the first 2 from our group arrived 10 mins early but were ignored by 4 members of staff before finally being seated. Drinks were ordered but never arrived. The rest of the group arrived and we were left for a good 20 mins before drinks were offered. We did get an apology during the meal due to several lengthy delays in between ordering food and drinks and us actually getting them, apparently there was a lot going on at once?! Our server tried her best to make up for the issues by being super attentive but we were past the point of caring by then and just wanted to leave. Nothing wrong with the food, but everything else seemed chaotic despite what seemed like a surplus of staff floating around.

Agnes and the team are great, Had a first class Xmas meal, and our pooch was well looked after. Highly recommend . Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5

Went for dinner here tonight. My brother in law wanted soup, but was told they only do that at lunchtimes. He ordered chicken skewers but was told there was none left, although a couple who ordered after us received them. My husband wanted to order a curry as the last time we ate here, he really enjoyed it but was told it was taken off the menu although there was chicken katsu. My husband and sister in law had the scampi, but felt as though it had been heated in a microwave. My burger was lovely. The staff were very pleasant and attentive. Although there was a lot of people in the restaurant, the table we received was in quite a cold area. Don’t think we’ll be going back anytime soon

Fab food and service. Calum who was our waiter was fantastic. Attentive, enaging in conversation, polite and a very pleasant young man. Credit to himself and the team Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5