Trattoria Italian Kitchen Park Royal

We arrived at this loud and bustling restaurant with our OpenTable confirmation in hand, only to find out that they stopped accepting OpenTable reservations four months ago. They didn't seem particularly apologetic and mentioned that one of the co-owners was in the process of cutting ties with the platform. After waiting 25 minutes for a table, our enthusiasm was already fading, so our experience ended up feeling quite mediocre. This wasn’t our first visit, but it might just be our last.

The pasta was delightful, but the service for our pre-lunch cappuccino was quite slow. The waitress apologized for the delay, as she was attending to other tables. It took over 10 minutes for the cappuccino to arrive. However, meal service was prompt. The staff seemed busy behind the bar, setting glasses on tables, and it took a while to find someone to request our bill.

The pizza and meatball pasta were tasty, but there was an issue with the noodles in the carbonara. They were clumped together and had a brittle texture. The waiter insisted that’s how it should be, but I seriously doubt that carbonara is meant to stick together like that when you lift it with a fork. The service was mediocre; our waitress didn't make any eye contact with us until we tipped and left. I won’t be returning unless it’s the only restaurant left in Park Royal!

Always a very enjoyable visit every visit! Our server was cheerful and very personable. We ordered Veal Scallopini Marsala, Veal Scallopini Piccata , and Pasta Bolognese and while the dinners were very pleasing, the Veal were a touch overdone and a bit tough. For that, we took away a star. The rooftop dining area is so relaxing and quieter than the dining area below. It was an enjoyable way to spend a birthday dinner. Thank you Trattoria!!

I thoroughly enjoyed the food served at Trattoria and the ambience was quite nice (think family setting but could also be a more lowkey casual business meeting place for dinner . The noise level is ok, not too loud that you can 't hear the people in your table clearly. The food itself was amazing cooked to perfection (shout out to the chef if they read these reviews! . However, the service I got from one of the servers was extremely disappointing, he was very cold to our table (but he was all friendly to other tables he was waiting on and he needs to work on his communication skills as I told him that our table included an individual with a peanut allergy, placed our order, and then he came back to our table and literally word for word he said, you can 't have that then he proceeded to point to Spaghetti Signature Meatballs (ordered with truffle cream sauce . I still do not know why we couldn 't order it, what part of that dish even has peanuts. Absolutely baffled. Honestly, I would go to a different Trattoria if I can, and would not go back, nor would I recommend, this particular location to anyone. Overall 2/5 stars because I expected better service from Trattoria.