Scoop Ice Cream Parlour - West Somerset

There were a large selection of ice cream and different size cones. With a choice of toppings and sauces.

Lovely little place with lots of ice cream choice and nice staff would highly recommend a visit yum

Visited here with our young daughter (6 months old) with the view of finding her something dairy free in place of her 1st ever icecream on her 1st holiday because she has allergies. We asked the young lady behind the counter what was suitable for a someone with such allergies and she suggested the Sorbet. FAB, something yummy for my little lady whilst we had the real stuff. So she made this up and I went off to get the baby ready and came back for my icecreams not thinking much of it. Later in the afternoon my daughter started becoming unwel in her usual dairy reaction fashion, so I went to scoop and just watched them before I asked and it turns out they use the same scoop for both icecream and sorbet, washing it in between in a pot full of the same water, I asked the lady who had served me earlier and she confirmed this This has now been looked into via Butlins management and things have changed as I have seen myself which is fab but I think people need to be aware.

The customer service at this restaurant was terrible. We waited a long time for just a single scoop of ice cream, and the service was very slow. The lady at the till yawned without covering her mouth and didn't seem interested in helping us. After waiting 10 minutes for cookie dough, we were told it wasn't available and had to choose something else. When we finally received our ice cream, it was the wrong flavor. The lady apologized, but then put the licked ice cream back into the tub. This is a serious health risk, as someone with a nut allergy could have been given that ice cream. We also saw the tub of spoons fall on the floor and be reused without being washed. The hygiene and customer service were terrible. We would not recommend this place. Everywhere else at Butlins was great, but this restaurant was a disappointment.

They offer every flavor imaginable in cones or cups. Whether you prefer flakes, sprinkles, chocolate bits, or fudge pieces, they have something for everyone. It's like ice cream paradise. We went back multiple times during our break.