Tim Hortons - West Seneca

Visit here about Auto thru at 9 a.m. Whoever was driving thru was super nice and great customer service! Also, love the smile on my cup, you never know the type of day someone has/go so that was happy to see

Edit: Last month the staff in this store improved significantly. I'm really impressed and happy. Coffee is always disgusting, employees seem like they hate their lives and they charge you differently for the same. Every time I order extra caramel or extra pumpkin, I can't even taste the taste, compared to other Tim's. If they charge me 60 cents for an extra pump, it would be cool, at least say that my coffee is flavored. They will also not use granulated sugar in ice cream coffee, they use this fake liquid sugar that has a terrible aftertaste. Comfortable location, worst coffee I've ever had.

Typical for the better Tim's shops. HOT coffee, hot and fresh breakfast sandwiches. Regularly too many Tims stores. That's on one of my favorites.

Nice building but incompetent staff and management. Easily one of the worst Tim Hortons in the area. I order the same thing every time I go but am charged a different price every time. Staff always looks and sounds dreary/sad/dejected. Coffee is usually burnt and disgusting. Manager is ineffective and rude. I will drive out of my way to one of the dozens of other, better, Tim's just to avoid this one...as you should.

Waited about 5 minutes to get served. All employees were busy talking and joking around. The men's restroom appeared to not have been cleaned in a week. No water at all to wash your hands. How do the employees adhere to health regulations if the sink does not work ?