Domino's Pizza - West Richland

The staff at Domino’s off Kennedy Rd is phenomenal! It’s always a ‘family movie night’ hit for us. The orders are quick, the staff is friendly, pick-up and delivery is a breeze! 10/10 recommended them :)Kid-friendliness: An employee went out of their way to let my 2 small kids play with dough while we were waiting for our pick-up order!! We were waiting and my kids were mesmerized by the employee that was tending to the dough. They were SO KIND to bring out dough and teach my kids how to knead the dough and toss it in the air. It was a 5 minute contact that really shows how great the staff at this store is!!

Tried to do an online order for later pickup. Thought I was giving plenty of time by going online at 4:00 PM (Wanted to pickup around 5:15). The only pickup time offered online was 8:15. Since when does it take 4+ hours to complete a pizza order? So I had to call in the order and got some robot that wouldn't let me pick a later pickup time. The experience was quite painful.

We moved in the area about 2 years ago, and so far, we've had a really good experience with this location. They have a friendly, efficient and accommodating staff. The pizza and pasta are always cooked right. The app is always accurate from my pov. I'd recommend this place. Thank you for your service!

Kennedy store is completely incompetent. Ordered tots with no garlic sauce. Came smothered in a sauce I literally can’t eat. Called the store and they brought out another one and this one was also smothered with sauce. Manager was upset that I called again to fix my order. Told me I was taking him away from his business. Guy was a complete jerk. After three attempts and 1.5 hours later I finally got to eat dinner. Absolutely ridiculous

They can't seem to deliver to the correct address. It's happened twice!