Miami Grill - West Park

If I could rate this place 0 stars I would. The lady in the drive thru is soooo rude, has no patience.

Definitely one of my go-to spots anytime I'm in Miami for a late snack. The food came out hot and how I ordered it and the service was great.

They didn't have barf's root beer like other stores have but everything else was

Worst customer service Spanish associate was nasty. She insisted on taking back one condiment when asked for a different condiment. Gyro was missing from bag when asked about she insisted we didn't pay but it was on receipt. Another worker stepped in and gave missing item which was paid for.

My family and I went to this Miami Grill on Friday evening, the young lady who took our order was very professional, patient and polite even when my family was asking questions ??‍ she remained polite. When we got to the window, beautiful young woman arrived smiling and gave us the amount. Family decided they wanted to pay separately, she politely accommodated never not smiling and still taking orders on the headset.2nd Window is were everything went down hill; young lady comes to the window, I can already see her face is I 'm frustrated . No pleasantries, which is OK, not professional but you are who you are. She gives me the bags, I ask about to get a ranch dressing we were willing to pay the extra 50 cents; she goes then give me the blue cheese back Me: what and why? Her: you can 't have both. Me: they have celery sticks, nevet mind. Me: Ms the Gyro is missing, Her rudely: there was no Gyro. Me: telling my cousin to give me the receipt, she walks away The first young lady who took the order arrives with the Gyro and apologies. My family is steaming, wanting to talk to the manager but, I say no there are cars behind us.If there was a manager there, they had to have seen or heard this interaction.Nevertheless we won 't return.Food was good, they ate it but the service started at 5 starts and went to 1. I 'll average it 3 To the young woman with the rude attitude, do better love. If not pick a different job that doesn 't involve working with the public.