Palmas - West NY

Terrible service!!! Waitress was more worried in listening to private conversations than to write down the order. She also made many mistakes and at the end brought the bill without being asked to and told us there were more people waiting to hurry up and leave. I'd rather go to La Churrería or El Artesano for great food and service.

This place is super cute. Friendly staff and the menu is very cozy. Home style foods. The prices are reasonable . I enjoyed their croquettes Spanish omelette with onions, ham, bacon, plenty of potatoes, hearty. Actually, I split the order with my husband and the Cuban bread was warm, toasty and buttery delicious..I had my expresó super frothy and just delicious. Their flan was fresh old school . I split it with my hubby but ended bringing one home for mom. It was semi packed but the aroma very inviting and lowering everything on the menu looks delicious. Definitely will be returning. I also hit a Cuban sandwich to go for my son. The bag must have been over a pound . It was reasonable and smelled amazing. Once he returns from practice I'm sure it will be gone in seconds. Definitely Cuban traditional dishes

DO NOT BUY MEAT HERE!!!!!!!!!The supermarket next door are a bunch of crooks!!!I went in to buy churrasco (shirt) steak to make at home, obviously it should be a lot cheaper than eating at their restaurant, not exactly!!!! I told the butcher I wanted 2 strips and only want to pay $30. They have them already pre package and just pick up a bag of meat and weight them for you plus show you the price and pound. I agree to a $35 bag that weighed 2.51 lb and told him to clean it for me which means just cut the fat off. The butcher gave me the price ticket and say you must go pay first. Ok no problem! I paid for my item and return to the butcher to see a small bag size of my fist waiting for me! He look at my receipt to make sure I paid and ran off to do something else, I knew something was wrong some I weighed the meat myself and it only read 1.15 lb!! I called the guy back and he looked annoyed like he already knew the situation, I told him how is it that I only got half of what I paid! He claims he cut off all the fat as I requested and that's what was left! I seriously wanted to throw the bag in his face!! I said this just maybe half a strip! He says yes! You said to clean it! I grab my $35 meat and left!I basically paid half the price so they could dump the fat in the garbage if that was the case!? Maybe that's why they want you to walk away so you wont actually see how much they cut off!!! They are a bunch of crooks!!! The meat should sold clean already as any other place does!!! NEVER AGAIN!!!!!

Cubano. El Churrasco is best in this area. Bistec Palomilla and all beef here is tasty.A nice spot. Municipal parking across the street of back entrance, where they also have grocery store entrance. Yes, they have all the Cuban ingredients and food to take home for you to cook, lol, if you would like to. Service needs improving, but the food makes up for it. Specials daily, call In to ask what it is on day you calling, it changes daily Informal dining, but clean and comfortable seating areas. They have a club upstairs.Enjoy the food and the fun dancing if you up to it. Dale!

Recently discovered this hidden gem and wow absolutely amazing. There are two floors downstairs and the upstairs for dinning and larger rooms for parties. Parking can be a bit hectic but there is a giant parking structure and lot right across the street.Service is friendly and helpful from the hostess to the server and everywhere in between. An absolute must is their churrasco the steak is so tender and flavorful it literally melts in your mouth. The calamari appetizer is crunch to absolute perfection. Their passionfruit mojito is also out of this world and a must with dinner.