Wfm Coffee - West Hartford

I have been a loyal Whole Foods customer since the opening of the Bishops Corner store. It's a much warmer environment than the Blue Back Square store and easier to park. I was initially quite saddened by the news of Bishops Corner closing. But no more. The omnipresent Amazon delivery people, and consistently empty shelves, even for staples like milk and orange juice today, have killed the shopping experience for which I was previously willing to pay extra. The introduction of occasional discounts does not compensate for the decline in customer service. I will, however, miss the excellent staff at Boshops Whole Foods Bishops Corner should close now and just be a delivery warehouse. How can you open a store with many empty shelves, of even the most basic items like orange juice, produce, frozen fruits and vegetables and deli items, first thing in the morning? Week after week. And the food they do have in stock you often can't get to because the aisles are completely blocked by delivery people, their carts, or unpacked boxes of food everywhere. Customer feedback apparently makes no difference.

Nice Whole Foods, full coffee bar to stop before you shop. I always go to the sale freezers and refrigerator bins by the butcher, and you can actually get away with some awesome deals and sales especially around holidays. Other than that, you just can't beat the deals on flowers here, can't wait to use prime delivery or pick up too. Use your prime discounts people!

Whole foods is always very good, this one is a bit smaller than the normal store. But really just as nice.

Great selection of health item, they have a lot of plant based prepared foods now and kombucha you can self pour in bottles you can bring and refill which is great! Love that! Less waste! I know it's an expensive store, but you can earn reward dollars if you have amazon prime. The only reason I have this 4 stars is because I feel like some items are very overpriced, we went there because our dogs were in the car we were starving and it was cool enough to leave them in the car, run in and grab something quickly to eat!

This is the closest Whole Foods to us but I wouldn't mind going to the other one because our experiences keep going down hill. From the entrance being both and entrance and an exit causing traffic jams to the number of people doing Prime Now and clogging the aisles with their face buried in their phones not paying attention I find this to be a very frustrating store. And their selection is much smaller than any other. Half the time they don't have what you're looking for. Occasionally you can be surprised though. Then today we had maybe 1 additional item to the 10 item max and there was no one behind us and the guy told us we couldn't use his register. Then the friend we were with didn't have his phone and we offered him to use our code and they yelled at us and told us we weren't allowed to do that either. The lack of empathy and understand and downright rudeness of the employees was very disappointing for the premium you pay to shop there. The locker is convenient there although I've had some issues with amazon allowing me to ship items there and no lockers being available and delaying items delivery by several days. Or, the items are supposed to be delivered by a certain time and they get there after the store closes. They apologize and issue a credit but it seems their logistics need to do better.