Johnny's Italian Steakhouse

This was the worst meal and experience I have had in a very long time. They tried 2 times to get my steak cooked right and they could not do it. Then my wife's prime rib was cold. We waited 10 15 minutes to pay the bill because the waiter was showing pictures to his friends in the next booth. I do not mind paying for good food but I paid 60 and did not get to eat. This is the second time that I have had a bad experience. I WILL NOT GO BACK THERE AGAIN!!

I’m astonished at how poor the service was for a restaurant that charges $40 for a steak. My wife’s oysters came in 20 minutes and then after an hour of still not receiving my food, I had to tell them not to bother with my chicken Parmesan. We order a glass of wine and a jack and coke which took 35 minutes to receive. Wife ordered a second glass of wine which we had to re-ask for 3 times and never received. The hostess walked by and we asked her if she could get someone so my wife could get her wine, to which she justified the poor service with “we are busy.” Which is an excuse I could understand if not for the fact that the table next to us received 4 drink orders in the time we were sitting here waiting on my wife’s 2nd glass of wine. Couldn’t even get the waiter who was serving the table next to us with bottomless drinks, to refill my water. I’m sitting at the restaurant now, 2 hours after we got here still waiting on a glass of water and my wife’s 2nd glass of wine. Abysmal service. Will not return especially considering management showed no concern with how poor the serviced was Update**Justin was our server and couldn’t of cared less with how poor our service was which was obvious with how attentive he was to the 3 tables near us.

The food at this restaurant was amazing, but unfortunately, the service was extremely disappointing. We were there for a total of 2 1/2 hours, from 7:30 to 10 pm, which was much longer than it should have been. Our waitress seemed to be focused on other tables, neglecting us and forgetting simple things. It took 30 minutes for our drinks to arrive and an hour for our food. Our glasses remained empty and we had to ask the bartender for new drinks because our waitress was nowhere to be found. We did not receive an apology until the check was brought. Overall, the service was terrible and we will not be returning to this location.

The restaurant is stunning, with lighting and decor that always create a great ambiance. The drinks were excellent. The food is typically outstanding, but our steaks were overcooked and a bit disappointing during our visit. The wait staff appeared overwhelmed with the limited number of patrons at the bar. Despite this, I would still give it four stars!

Patricia was an outstanding waitress, she is so professional and kind. Her attention to detail and great personality contributed to a great dinner experience. The filet mignon was amazing, very tender and flavorful. Their bread and salad were also delicious.