Caribou Coffee - West Des Moines

Mixing a Caribou coffee with a bagel place is interesting. Didn't have the cozy feeling that I usually at Caribou Coffee, but it seemed well furnished for the high traffic area. The staff was friendly and helpful. A beautiful place.

Had their icey coffee and it was ok, more chocolate tasting and not much coffee taste. Sandwich was good.

In any case, a good little coffee shop. If it was an independent possession and not a chain, it would be 5 stars. I just have a tough time to give chains 5 stars. Delicious drinks and food. Staff were also very friendly!!

Great bagels. I just wish breakfast sandwiches were customizable. They are prefabricated, allowing zero editions.

I had been going to this location on my way to work for several months and occasionally they would run out of whatever breakfast sandwich I wanted that day, which wasn’t a big deal, I just ordered a different one. I switched to online ordering after a few incidences of either missing breakfast or being late for work due to long lines and slow service. Long story short, over the last couple of months they have consistently been out of the item i wanted but never removed the items from the online menu. I would walk in, in a hurry to get to work and see my coffee but no food. I would then have to wait in line to be told they were out of that item (blueberries for several days in a row at one point) and then wait for something else to be made, making me late for work. One item was consistently out for several days but was never removed from the online menu. When rushing to make my replacement food They would also consistently not mix the flavoring powder into the oatmeal so it was a pile of glop sitting on dry powder when I got to work.. I have given up and will be bringing coffee and food from home