Kfc - West Carrollton

I visited tonight, but we never received all of our food. It's impossible to reach anyone when you call the restaurant. Additionally, they don’t provide receipts. This KFC has really gone downhill.

The staff here is fantastic and really knows their stuff. They create a lively atmosphere where you can walk in, have fun, and enjoy yourself. They're great at reading facial expressions and body language, so they won't hesitate to check in and ensure everything is going well. With that said, the food is excellent, and it's all served with finesse!

I had a disappointing experience with the fries – they were cold, and I felt like I wasted my $5. Save your money and just head to Kroger to buy a bag of fries, or even better, get some potatoes and make your own at home. It’s unacceptable to charge $5 for something like this. Management really needs to focus more on the food quality rather than being distracted by social media. It’s hard to believe they don’t notice when the fries come out cold. Maybe less time on smoke breaks and more attention to the kitchen would help.

Stopped by on my lunch break and their card reader wouldn?t read my card. She didn?t try swiping it, or try a different register. When I told her I didn?t have a different form of payment she just shut the window. I went to Wendy?s across thestreet and my card worked perfect!

Restaurant is not as clean as it should be not that it is horrible just needs closer attention paid to the tables. Food is good but sometimes varies in temperature and juicyness of the chicken. The biscuits are awful. Overall an average KFC store.