Nothing Bundt Cakes - West Bountiful

Nancy was AMAZING! She was so sweet and did such an a great job of wrapping a gift for a coworker! Will definitely be coming back! Thanks!

What I appreciate the most about this store is the owner's personal, sincerity to ensure that ALL of the customers in the store have the best possible experience. I had a situation that I would consider extremely rare just based off my impressions of the store, and I wrote in about the experience. The owner was very prompt to address my concern, contacted her team, took full responsibility, and will provide coaching for the situation. She truly did do an exceptional job to ensure that my experience would be the best it possibly could. The store is VERY clean, put together, and the staff was incredibly polite and friendly. Seriously, the owner's sincere response and resolution to a situation with just unfortunate timing was first rate, and I gladly endorse her leadership and her store. I appreciated that greatly and would gladly continue to go back in the future. [The cake tasted great too by the way. More importantly, you will be treated with 100% satisfaction guaranteed.

The cakes are so yummy but the girl working this evening was so rude. She rolled her eyes when I asked if she had any more of the white chocolate and raspberry bundt cakes. I asked for a chocolate chip bundt cake and she gave me a chocolate chocolate chip bundt cake. When I asked for the original chocolate chip cake she told me it was gluten free and wouldnt sell it to me. She didn't even ask if I wanted a receipt and just dismissed me to help the next person in line. I will not be back.

Happy birthday to ... me! (or anyone else) These cakes are amazing! Birthdays, any special day, or just a way (husbands) to get on your wife's sweet side. This will do it. The cakes we have gotten here are excellent.

Very poor experience tonight. First time here and never to return. First review the cake. It is amazing, obviously or there wouldn't be multiple locations, however as a personal preference the icing is way to sugary, actually leaving me with a stomach ache. I feel if they did more cream cheese and less sugar it would be a lot better. My reason for never returning is the service. Manager sitting in back room on personal phone call while underage untrained girl helping all the customers. My little girl really had to go potty and of course it's a private bathroom that no one can use not even a 6 year old girl jumping up and down. Let's get over that, we are having a family outing and buying 5 cakes and need napkins and forks. She replied sorry I can not give them to you but you can buy them. Really, buy forks and napkins, has anyone ever heard such a thing?