Sky 9 Hilton London Wembley

I was very disappointed with my recent visit to this restaurant. We were there to celebrate my daughter starting university, and while we had a lovely experience when we visited last October, this time was a letdown. The waitress was inexperienced and rude, the cocktails were not enjoyable, and the food was mediocre. Our bill came to £169.00 for four people, and we felt like we would have been better off going to a different restaurant. There were no fairy lights outside, which was disappointing as we had wanted to take some photos on the balcony. When we complained to the manager, they admitted to having difficulty with staff employment and that the waitress had not been properly trained. This level of service is not acceptable for a Hilton Hotel.

The food was good and there was a relaxed atmosphere. I booked/reserved our table in advance but when we got there it was clear we did not have a table reserved for us, and were told we couldn’t sit near the window with the view as someone had just come up and reserved it, yet we had reserved it far in advance, so that was disappointing

Nice place with amazing atmosphere and really good music, perfect to chill out after long week. Outstanding service from Simon and his team, especially Alberto and Mario. We will be definitely coming back

Excellent service, food was great and drinks were better than I expected

We thoroughly enjoyed our evening here. The ambiance and drinks were fantastic. The staff was friendly and provided fast service. My only suggestion would be to add more vegetarian options to the menu. Overall, a great experience and we would definitely return.