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Most efficient and friendly drive thru morning team. Espresso is delicious i order keto and they never mess up my orders food is always hot and donuts I buy for others is soooooo fresh !!! Thank you I love this team !!! The head office should use your example for training

I hate leaving bad reviews but the staff here is by far the most useless, incompetent and lazy I've ever seen. We all know Tim Horton's quality has dropped drastically over the last few years but these girls take it to the next level.

I bought a small coffee using my Tim card. I had $1.65 left on my card. A small coffee is $1.67 but with no more pennies it is rounded down to $1.65. Since I was using my card and not cash, the girl would not give me my coffee unless I gave her another 2 cents. Pennies do not exist any more. So I gave her 5 cents and asked for 3 cents back since this whole episode was ridiculous. But we have no pennies. She couldn't grasp the whole thing even after this. My coffee was full of grounds at the bottom. I'm finding this more often now they don't use the small pots any longer. These tiny Tim's locations are constantly going downhill with their service.

I Must say that today I had observed an amazing gesture of a young man that works for Tim Hortons by the name of Evan . A nice couple wanted to sit down by Wendy’s side and the tables had been dirty . The nice lady had asked Evan if he could kindly wipe the table. He responded that it wasn’t their side to do the cleaning , which I totally agree with him , they should acknowledge when it’s not too busy to go check the tables cuz that’s where we eat. Well that young man Evan, replied by saying I will do it for you. So he did that I must say he went on and beyond . I observe everything wherever I go and I must say that young man knew exactly what to do . Each side should acknowledge people when they’re looking for a place to sit and see if it needs cleaning . Another young lady by the name Ramendeep 2 yesterday she was cleaning their side and she did a phenomenal job. I have no problem with customer service but cleaning is one of the most important thing in everyday life . It’s presentable and hygiene is needed. Just treat the place where you work as your own cleaned home . Wow I can see improvement in the cleaning ?amazing. Seen Sherlyn , and Harmanjeet , I think she’s new Tassy cleaning . You guys are such a phenomenal team . Every time I come here I’m welcomed with such amazing service . Sherlyn and Karina u guys amaze me . I CANT forget Harmanjeet which if I’m feeling down I just have to look at her contagious SMILE . That’s so genuine ? love this place .

Date 19 June 2023 time 4:55pm I ordered steptea it was cold I told her please replace or warm up she don’t replace and warm up and rude behaviour and busy on mobileI put my tea in garbage?