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Przekaż informację zwrotnąShep 's really let us down tonight. An absolute waste of money for horrible service and barely edible food. I 've reviewed this place before with high marks for service and quality, thanks to Janelle, but tonight they lost me. When we got there we waited for a long time to be seated. I actually had to walk to the expo and break up the conversation between the servers to get some help. The server we got then passed us off to another server who looked barely legal enough to serve us alcohol. He never checked on us. If he had, he would have found that the bread on both the hot dog and my grilled cheese was so stale and hard that it was inedible. The hot dog was cold. Not even cooked. No grill marks or browning at all. It was absolutely disgusting. The cheese on the inside of my grilled cheese was still cold. He didn 't even ask us how our meal was. I had to go find him yet again in the back to bring us our check. Made us pay full price for nasty food that we didn 't even eat. Didn 't even ask about the WHOLE HOT DOG that was left on the plate. Just said didn 't realize you were in a rush , checked us out, and we left. Wtf Shep 's.
We had lunch on the patio on a Thursday afternoon and it was definitely busy so we were incredibly impressed w our server!!! Long straight blond hair didn't catch her name!!! She was perfectly attentive, kind, and timely. Nobody walked off or had to go find her, etc. such a nice experience!!! We will absolutely be back. Thank you Shep's for a great afternoon out w our little family!!! Not to mention the food was divine...we got some fried pickles, Parmesan fries, and burgers. All was fabulous!!! Can't wait to go back and check off the menu one by one :
I like this place but my food wasn’t awesome this time. My husband had a good sandwich but my “Greek” salad was literally all greens with the teeniest amount of something that could have been feta and if I hadn’t added chicken it really would’ve been poor. Drinks were good. And we will come back but salads need a revamp.
Sheps has great food and good service. You have to know what to get though cause most appetizers are a hit or miss. Overall it was delicious (aside from us ordering the wrong appetizers lol). Fun environment!!
Just walked out after a very filling dinner! Amazing food! Great atmosphere! And incredibly friendly employees! There were kids playing at the claw machine in the front room, being kids getting excited every time one would win something and just having a grand ol time in general. And here comes Karen (Lauren) as she corrected my boyfriend on her way out lol. Legit yelled at these kids that were just having fun. And then proceeded to make a huge scene in the middle of the front room yelling at them to be quiet and then stood in the middle of the room yelling at the manager and everyone else that was sitting enjoying our food. I truly feel bad for her son who made a b line for the front door after they were asked to leave. He was embarrassed! Red in the face and nervously laughing. Shame on you Lauren for embarrassing no one but you, your husband and your son. Kids will be kids and you better count your lucky stars my babies weren 't with us because you would not have spoken to them that way. Also I most def went and won me a price out of the claw machine after they left and to the manager that handled that swiftly and smoothly, thank you! Us other patrons appreciate problematic and distracting people being removed from the restaurant so quickly