Lakeside Cafe Horam - Wealden

Absolutely no customer service, extremely overpriced and all is blamed on covid.Paying over the odds for a 3 piece breakfast and a coffee for can be justified when the customer service is up to par and in a lot of places expected, when the venue has a view or nice outside, unfortunately we have been let down massively. The covid signing in is a shambles and seemingly exasperated by a server with memory loss which made the constant asking really annoying, the extra cost is then blamed on covid and ppe and training, if we could have only seen a hint of that! In my opinion they are trying to claw as much out of customers as possible before the season is indoor only which is disgusting. Having worked in the hospitality industry for decades this place is in no way worth more than one star. The staff need training and ongoing mentoring to turn the corner on this. I am willing to come back if they are willing to massively change their tune if not then the small sandwich shop has better customer service and better prices. Or try Wessons down the road where you can take another person for brekky the prices they charge, and service and friendliness is 100%better.

Awful sat here now with a **** breakfast in front of me untouched I swear a 5 year old could cook better the sausage was asked for well done and looks anaemic vile won’t be back

Super food at a great price in a setting which is relaxing and rural. A lovely place for a Sunday lunch or weekend evening meal or breakfast outside in the garden.

Great service, friendly staff and Delicious food at reasonable prices.. I particularly like the veggie Burger. The setting is beautiful especially on a lovely day. Dogs are welcome.

Didn’t stay very little snacks on menu. Appearance grimy. Not for a pleasant outing. Maybe it’s what the nearby campers want.