Aquamos Coffee Collaborative - WAUPACA

Enjoyed a well-balanced perfect temperature honey bee latte after golf this morning. Assured service to get our order correct. Milk alternatives and sugar free syrup options. First time but not my last time.

Love Aquamos! The staff are so kind and the coffee and food are great.

The staff is wonderful; very personable, and inviting. The menu continually offers something new and they promote various themes throughout the year. Great selection of drinks, bakery items, and heated food! Aquamos is a staple of the Waupaca community and a place that many folks in town use as their default meeting spot.

Great coffee, cute shop, adorable logo, really friendly staff!

Please note that we came when Aquamos was under renovation and very busy. Also, the employees were extremely kind and accommodating considering how busy they were.After being in line for 10 minutes, it was an additional 30 minutes from the time we ordered before we managed to get out of the shop, for 3 drinks and 3 food items.The employee on the register couldn 't clearly answer questions about what went into any given item on the menu. They also continually asked guests for each order, Do you want this to stay? This seemed to cause confusion with every person that was asked the question, understandably so, as the industry standard phrasing is: Is this for here or to-go? It may reduce time and friction in every order to make this change in phrasing.We ordered an item that was present in the bakery case upon ordering, the employees even double checked its availability, and they STILL ran out of it before they got to our order. Additionally, we were served something on a plate that we ordered to go, like the rest of our order. Completely understandable considering they were busy, but this mistake took an additional 2-3 minutes to be rectified.This location seemed very understaffed today, with only one person working on food orders, apologizing profusely to each person they brought food orders out to, as each person had been waiting tens of minutes for one or two items. There 's no problem with being busy, having a crowded and busy shop, and needing a little more time for that many orders. But Aquamos has been open since 2019. It seems reasonable to think they should have a more robust system and/or team than this, even in hectic times. It 's not ideal for their employees and it 's really not good for customer experience.The drinks and food we did get were mediocre, lacking in flavor or general appeal.