Cousins Subs - Waukesha

Very friendly, business was clean. The service was fast.

Got the double serving west Philly steak sub I have my puppies a mini sink and cheese level Great frit a root beer and Jalapeño chips was good the fries would have been fresh for a meal at 6 pm

Order 2 cold parts, a hot base and 2 frits I'm home and one of the cold parts had no meat. How do you sell a turkey base without meat? I called and spoke to the manager who said I could come back and make a replacement for the meatless sub- or shop credit. Because the situation is not very close, I said I came back and she could replace the whole order (as some of the food items are hot), so that my family could eat together. The manager denied that she had no interest in solving the problem to my satisfaction. She was okay with us letting the hot food sit while I drove there and back for a replacement sub. I guess the client's not always right at this cousin's location.

It's all... Excellent food! Subs far beyond any other place. BUMMER! Yesterday May 6th and the food was terrible. $15 wasted. What happened? Appeal filed and no reply. That's very discouraging. Obviously, the customer is not so important. Invited for 2 free subs. Roast beef disappointing. Chicken and Cheddar not bad. Only more bread than filling. No doubt I'm back.

I usually order the Philly and I 'm pleased to say that they get it right every time.