Ocean World Fish Chips - Watford

Got my fish and chips home and opened up the box only to release a disgusting smell of absolutely rotten fish. Had to disinfect the kitchen. Avoid

I ordered through Just Eat and for the second time in a row, I did not receive my full order. I contacted the restaurant but they did not seem to care and did not take any action to fix the mistake. There are plenty of other places where you can get average fish and chips.

I ordered a veggie burger and chips and had a clump of hair in with the chips and single hair in the burger.

After not using this place for 2 years (already left one bad reveiw), I decided to give the place another go. Dissapointed. Ordered 3 lots of fish and chips and a kebab. Now, I live exactly 1 mins walk from this place, so on a warm evening I'd expect the food to still be hot when I got home. The kebab was stone cold, not warm stone cold. Pitta had not seen the grill and it went in the bin. All 3 fish were also disappointing. 2 cod and one haddock were just mushy, and the chips barely cooked. We picked at it a bit as we were hungry but this also went in the bin. I didn't phone to complain this time as the last time I did I was met with a torrent of abuse from the extremely rude owner and I wasnt in the mood, so another bad review from them here. Use the viking fish it has never let me down, a poor decision on my behalf to use this place rather than wait for delivery from else where. I'm not sure how they are still open.

The food was terrible and the customer service was awful! Stay away from this restaurant with a 3-star hygiene rating at all costs. They show no concern for missing items or providing good customer service. Absolutely terrible experience!