Fastrac - Watertown

I want to commend the young woman who was working the register today between 5:20 and 5:30. She handled a line of customers at the door by efficiently ringing up two registers at once. Meanwhile, another girl in a gray truck with North Carolina plates was sitting right next to my car, laughing and joking with a guy who was visiting her instead of being inside the store where she should have been working. The dedication and effort you put into your job are truly impressive! I hope you receive more recognition for your hard work, as you certainly deserve it!

Went in to grab a couple slices of pizza on my lunch break. I saw there were plastic crates in the way on the food counter. The lady put my slices in the box and instead of reaching around to hand it to me or simply just moving the crates out of the way like they 're supposed to be, she sets the box ON THE TOP corner of the crate, where it then flips off onto the counter and both of my slices came out and splatted face down. She just goes sorry my hand slipped very rudely and turned away, leaving me to literally pick my slices off the counter and put them back in the box in front of a bunch of people. Talk about degrading. Then i get to the counter and set my box down, the cashier just stared at me. Mind you there is a line of people to the door waiting to check out. She then goes is there two in there and I 'm like yes...as if you didnt see me have to put them back in my box with my hands from the counter...told her i didnt need my receipt after i swiped my card but still stood there like a deer in the headlights and held it in her hand until I took it. I love the night crew ladies, they 're incredible. But your day shift needs A LOT of work in common courtesy and manners. The lady working the food had black hair, couldn 't see if she had a name tag. The cashier I believe was Christina. They act like they absolutely hate their lives and I get it, you work at a gas station, but some empathy goes a long way. I don 't even write reviews, but at that point I was beyond livid. A man standing by the food witnessed the whole thing and also shooked his head in unison with me as I walked out.

Stopped in to put air in our tires which was free! Thank you! Air station in great working order! Men's room was spotless. The coffee was fresh and the coffee/tea station was immaculate. Clearly someone pays attention to cleanliness which we appreciate very much. We will be back on our next trip to Watertown.

Surprisingly delicious pizza for gas station. It was hot and cold. Unlimited toppings, just $10. This was pepperoni, extra cheese and half with light onions. Don't tell me you didn't change. Would you have given me my pizza and Cola if I was 13 cents short?

Her customer service skills are lacking; she never asks if you need help finding anything or if there’s anything else you might need. When I buy cigarettes, she sometimes sighs as if retrieving them from just two feet away is a tremendous effort. Instead of politely requesting my ID, she demands it with a curt "give me your ID." Additionally, she never bags items unless specifically asked, which is usually met with even more attitude. I plan to get her name next time I visit, if she’s still there. The customer service leaves much to be desired.