East China - Waterloo

Plain, bland food. Egg drop soup tastes like water with egg. Rice not fresh. Food not seasoned. If you have an aversion to flavor, eat here. If you want actual good Chinese food try Golden China or Hong Kong.

This is my favorite Chinese food place in the area and I order from them at least once a month. The online ordering is convenient, you get lots of food for the price, and it’s always ready in 10 minutes. We always do online order for carry out. The employees working are friendly. The food also tastes great! Highly recommend!!

Don't know what happened to the staff, but they're just phoning it in. Don't order anything with peppers cause you'll only get peppers.

I've been ordering take-out from East China Kimball for years. Order is always correct as well as fresh and hot when picked up.

My husband and I have been going to this restaurant since they opened at this location. Tonight we ordered and I got the sweet and sour chicken. They forgot the sweet and sour sauce so I called and the manager said she would have the driver drop it off shortly. After 22 min and my food now cold I called to ask where it was. She was rude and told me it was on the way. I informed her I wanted a refund, that my food was cold and the driver could just take the meal I had not touched. she refused and said their policy was no refunds. After I hung up on her she had the audacity to call me back and ask me to tell her driver to go back to the restaurant. We won 't ever eat there again. I 'd rather go to a different city than eat there again. They have lost good customers for bad customers service.