Subway - Waterbury

The staff member was fantastic and extremely accommodating. I will definitely return.

I thought the restaurant was open until nine, so I arrived at around 7:45 only to find that they were closed. However, the lights were still on, which was confusing.

The staff provided excellent service. The food quality is impeccable and fresh. The restaurant is nicely organized and clean.

That was my way until the guy who worked here from new york was very rude! Even when it came to me, I got it. I tried to scan my rewards and he yelled at me. u didn't tell me I had a card. I'll never come back!

We had the most horrifying experience. It was 7/19/22 at about 2pm if I’m not mistaking. We were served by an EXTREMELY rude big guy that was on his headphone during the order. I came in with my hungry family (infant boy, 3yr old daughter, my fiancé and her 16 yr old sister) ready to tip depending on service. We are very respectful people and don’t usually go out our way to leave reviews however, we felt extremely VIOLATED verbally. We wanted simple orders, the mex cali and just replace the cheese. He immediatley gave me an attitude and said he wasn’t gonna do that. I said wow ok. And the conversation began to escalate even though my order was very simple. He completed my sandwhich which was like pulling teeth. He then continued to disrespect my fiancé even after I warned him not to because I sensed it coming. He went as far as to say the F word multiple times. I’m just as surprised as you believe me. He even belittled her sister. My daughter was terrified. I do not, i REPEAT DO NOT RECCOMEND EATING HERE. STAY FAR AWAY AND PLEASE KINDLY TAKE YOUR BUSINESS ELSEWHERE. Places like this deserve to go out of business for allowing such rude employees to conduct business like this. This is just a slight overview. You can just imagine the experience. God bless this man and the owner to make wiser business decisions.