Lorna Dune - Wasaga Beach

I walked about 3 ft into the store on a hot July day, when an old lady got up from her table with no mask on and glared at us with an evil eye . Then she started yelling at us 2 kids and mom, (exempt) for us to wear our masks. She was acting like a crazy nut and went berserk...I have never had such a bad experience let alone by the owner! My kids now call this place ewww Lorna poo!!! I wrote a review earlier but seems like it was deleted

We decided to try out the famous Lorna Dunes milk shakes, we checked the hours of operation prior to going there only to find that the establishment was closed. It was 3:30 on a Monday. Their signs said open 12-8. No one was there, very disappointing. Not even a paper sign saying be back soon…nothing. There won’t be a next time.

Before we even entered the store the elderly women owner? yelled at me that we had to wait outside until she finished with the current group. However, there are NO signs anywhere stating occupancy limits etc. When we came in I commented that she really should have a sign stating this, she snapped that no one reads her signs!! VERY EXPENSIVE $3.50 for ONE scoop and only ONE napkin per cone. No extra napkins anywhere. Two of our party had softserve and BOTH cones leaked out the bottom within minutes. NO garbage cans anywhere. Amazing how to they stay in business considering all the other similar reviews.

The restaurant was mediocre. They are only meeting the basic requirements to meet customer needs. They only provided one napkin per ice cream cone and seemed annoyed when asked for more. The staff was not overly friendly or welcoming. We can cross this restaurant off our list.

I will never visit Lorna Dune again. I purchased a pricey double scoop of ice cream and as I was leaving the unpleasant and rude restaurant, the top scoop accidentally fell to the ground. When I asked for a replacement scoop with a stale waffle cone that fell apart in my hands, I was told I would have to pay for another one. Watching my only remaining scoop melt in my hands, I realized the older woman who served me had no intention of helping. Goodbye, Lorna Dune. I am surprised you have lasted this long with such terrible customer service.