Taco Bell - Warsaw

This is easily the worst Taco Bell I've ever visited. The food is consistently cold and the service is consistently poor. It's clear that the owner and staff do not care. It might be time to just shut this place down.

This was definitely the worst Taco Bell experience I've ever had. The food was cold, and the potatoes tasted as if they had been left out all day.

Great customer service at first... but that has faded. The staff at the window were friendly, but the consistency of the food has really declined. Since this place opened, the quality of food preparation has deteriorated. I decided to go back last night after a long break due to a previous bad experience. When I got my order, all five hard-shell tacos turned out to be more like taco salads. Two of the tacos were completely incorrect and barely had any fillings. I take responsibility for returning, but I won’t be making that mistake again.

Ordered on the app for pick up at the Drive Thru. When we got there, the woman said to pull around. We waited for at least 15 minutes until an employee walked by laughing said ?y?all can go in.? There was our food and drinks sitting. I grabbed it andthen realized the sauces were all missing. So I had to go back and get them. I have no probably going inside to get my food butit would have been nice to have been told at the drive thru that they weren?t going to bring it out when it was ready and Ineeded to come in and get it. I?m use to pulling around while it?s being made so I don?t hold up the line, but not pullingaround and then going inside and waiting for it. I?m frustrated that we wasted our time waiting for our food while it wassitting there getting cold on the counter.

They force you to order from a kiosk touchscreen. I hope this isn 't the future. We should always have the option of ordering from a person that can help with the order. The ladies bathroom was out of order and they had a sign apologizing for the "broke "soap dispenser. How are the employees washing their hands? Staff was nice, but management needs to do something.