Pins Mechanical Co - Warren Park

We had so much fun here for my sister's birthday. And the bowling was actually free after 8pm on Monday which Made up for overpriced drinks, though the selection was great! There was a lot to do and be entertained by. Also right next to a dining hall (the garage) So you have Many types of food to choose from.

Asked to speak to the manager on duty regarding an issue with our lanes and his response and demeanor was RUDE.

Wouldn’t let us reserve a bowling spot at 2pm, they said to come at 3:30pm. Came back at 3:30pm on the dot and said come back at 4:45pm. There were 4 open lanes but they still refused to let us play. Then we tried to play another game that was free and they took away the ability to play it and were trying to charge us. Definitely a cool spot, but very poorly managed on the weekends. Not worth going unless it’s a down time

The main reason I am giving Pins 5 stars is because of Michelle, a manager that works here! She quickly sprang into action when she saw our frustration and helped us really have a good time. I will say that while the place has been open for a while now, their no reservations/waitlist may be heir biggest downfall. Mainly because the communication from the front desk staff around getting on a waitlist during a busy day was basically nonexistent. Thank you so much Michelle! We will be back, but hopefully on a much quieter day.

Used to be a fun place to go, but they cannot seem to manage lanes and time anymore. Multiple trips to have only to stand around waiting while staff are rude.