Zaxby's Chicken Fingers Buffalo Wings

Girl that took order was too busy socializing either with crew or on phone. Couldn’t answer a question without knowing if it was dine in or not. Receipt didn’t print and clueless how to print another. Dining room absolutely dirty. No napkins and one drink machine out of every choice. Not normally this bad here

Average. Food decent but hasn’t been over the top. Something is usually forgotten cups of slaw are small- cup of ketchup type small. Every time I ask for extra seasoning on fries it’s never on them. I tried the teriyaki flavor recently on wings it just didn’t have the expected flavor. My recent order of Cobb Zalad with extras was good. They seemed to have stopped putting any celery or carrots in the wings/things. I miss my Zaxby’s in Columbia. This location is decent so far. I haven’t had the extreme negative experiences yet that others have had. However, there is room for improvement. It starts with the quality of workers and their level of care or don’t care as well as customer service. That would improve the wait times, the quality of food being served as well as the cleanliness of the restaurant. Ordered wings and things (4/28 I don’t see it being worth $17 they forgot the slaw. My order seems to never be 100% correct. I give up. 8/20/24 Ordered 2 Cobb zalads. Got one. Apparently the person taking the order thought I said tacos instead of salad. (I’d ordered 2 tacos also. Didn’t catch it before leaving. This is the zalad. I ended up going back just getting refund.

They got my order absolutely perfect. Hot chicken and fries and in less than a minute I had an amazing meal. 10/10 will be coming back

Service was less than acceptable. Dining are was nasty, and tables were not clean. I ordered the #3 stripes and wings. I was VERY DISAPPOINTED in the of response fron the cashier named Nina, and others on there phones, and kidding and cutting up behind the counter ?. My wife and I waited on the food for no less than 15 minutes, and there was no others in the dining area, guess I know why now.... Most likely this is because of the lack of food service knowledge that these kids have who work at this establishment. Very disappointed in this dining experience! I wish I could post a picture of our meals, Food prep was horrible!!!!!

My friend's order was wrong. They were out of salt, ketchup and ranch dressing. The dining room looked like it had not been cleaned in days. The workers were more concerned with their gossip. Very disappointed