Finn's Grill - Wales

I had a wonderful experience at this restaurant. The staff were very friendly and the atmosphere was great. The beer was cold and refreshing. I didn't end up eating, but the food that I saw looked delicious.

The fish fillet was excellent. The bread is light and not greasy. The ambiance is lively and enjoyable.

Went there today for lunch. I realize the bartender was very busy but she didn’t seem very happy we were there to eat. Service took forever and never came back to see how anything was or If we needed anything. The table in front of us never got served And had to go up to the bar to get their order. The girls people behind us ended up getting up and leaving because nobody ended up coming to take their order. The bartender could’ve said I’m sorry I’m really busy it might take some time. But she just seemed annoyed that we were there.

I totally understand that things are different now, but we waited quite a while for our fish fry dinners. Everything was good, but it took a while to be seated, which I guess shows that their fish fry is popular. It took some time for our server to get to us. (Also, expected. From order to service of our dinners was an hour. Other servers brought our food out. The fried cod was warm, not hot. They need more servers, or they need to train ALL OF THE SERVERS to run food out the moment it hits the window, regardless of which server has said table. Invest in the pagers that a good number of restaurants are using. Something.

Absolutely the worst bartender I have ever had. I am 55 years old and have been in plenty of bars. Went to bar 3 times and was not even served once. Had to have teammate and wife get a beer for me. Last time just walked away from bar. Place has no concept of customer service.