Ruchee - Wakefield

Visited recently for a Birthday Party, was sat for over two hours before getting our main (came at 7, left near 10pm! . When it showed my meal was extremely oily (literally filled another bowl with the oil on top and everybody had rubbery chicken. We complained straight away and the response was 'well nobody else has complained about the chicken tonight ' after waiting so long we decided to leave. When paying for the bill we refused to pay for mains because nobody touched theirs but they were adamant we had to pay for the starters which we did. There was no apology for the terrible service and it was as though they hadn 't realised that we had been there so long. Personally I feel that this entire meal should have been written off. The place wasn 't even that busy!We 've been coming to this restaurant for years and have had great service from the well known staff every time. All the staff had changed and so had the quality. Will not be visiting again, unfortunately.

We used to come here often and loved it. But tonight we were left very disappointed. Firstly we were with an 18 month old baby and the high chair we were provided with was filthy. And had to ask for the high chair to be cleaned. The seat and the straps were discoloured, sticky, and yellow.When the starters arrived, one of them were missing so had to wait for them to order another. And the chicken pakoras were small and over cooked. The salad was small and certainly not fresh.Other than the slow service the mains were ok, but overall compared to how the ruchee used to be. It is now very poor.

No poppadoms for a start couldn’t believe it they take no room to store and less than a minute to cook!!!and no serviettes on the table or offered at any time.The front of house reception was dirty piled high with dirty pots, glasses and empty bottles which looked disgusting. The front of house manager should have it looking spotless. Staff should be clearing as they go large pieces of food under the table should be swept up. Makes you wonder what the cleanliness in the kitchen is like when front of house looks so dirty. Food was mediocre but small portions. This place needs a better manager and staff with initiative otherwise people will just not visit again. We would not rush back sorry ruchee

Really nice family meal , we had poppadoms , pickle tray , mixed starters, chicken madras , lamb madras and chicken tikka masala , mushroom rice , chappati and garlic nann , everything was perfectly cooked really enjoyed it , would definitely recommend

This place was recommended so I thought I'd visit for a meal.It was Wednesday evening and it was fairly quiet, and got served promptly.The food was a good quality however concidering it wasnt busy the food took longer than I thought it would. The staff seemed to spend most of their time chatting to a few regulars.They don't sell alcohol but you can bring your own, I was a little disappointed with the range of soft drinks they have to offer.I'm glad I went but I'd probably look for another restaurant to try next time.