Kfc - Vineland

I called the restaurant hoping they could assist me, perhaps with a small discount since the food was now ruined. However, the employee showed no willingness to help at all. I was told that since the incident didn’t happen on their property, they couldn't replace the food. Instead, I was advised to bring my own bags next time if I thought the paper bags they provided weren't reliable. She even suggested that the spill might not have happened if I had carried the bag with both hands. I checked the bag's label and it doesn’t mention that it should only be held with both hands. It would make more sense for the restaurant to package orders in boxes, especially if they insist I should have held it differently. To top it off, the employee claimed I was the only customer who has ever experienced a ripped bag, which I find hard to believe. So now, my family is left without dinner, and I’m out $52. Thanks, KFC, but I won’t be returning!

The meal could have been average, but it's disappointing when a restaurant runs out of all their side dishes except coleslaw and green beans, especially when there's still over an hour to go before closing. They should either make more or use leftovers that are going to be thrown out at the end of the night. The biscuit also needed some butter. I ordered a two-piece extra crispy meal and ended up with one extra crispy drumstick and one original thigh. The price was great at $6, but if I had paid more—especially considering the cheapest family meal is nearly $30—I would have considered returning it. I also didn't understand why I received KFC sauce or ranch dressing when I really wished for butter instead.

Over $32.00 for a family 12 piece. Not only the price but the chicken was small enough to be pigeons!! I'll pass on this place..i can see why theyare closing place left and right..to expensive and the quality is just not there!

I've visited Kentucky two days in a row. On Thursday at 4:20 PM, they had no chicken thighs available. I went back around the same time today, which is Friday, and they didn't have any cash or change. They also didn't have enough dark meat to sell me an eight-piece meal, and I had to wait 12 minutes for the biscuits to be ready.

I went to this location the other day, and my order was taken by Krystal. She was rude and nasty to me because I couldn?t decide what I wanted. So then I order and she shorts me 2 pieces of chicken a container of mashed. I went back in to get the rightstuff and Krystal had such an attitude. She said I?ve been working here over 6 years I know my job. and I must say this is thedirtiest most nasty location.