Burger King - Village of Potsdam

I recently tried to order a friend, a meal for me through the Drive-Thru in Potsdam, NY. I got astraphobia and I couldn't go. I saw a bundle deal online and asked if he ordered it. The manager refused the order first because he needed a number because he was a voucher. I found that and it was told him. He refused the order because he wanted to see it on the phone. I called him. I asked how my food could be ordered. Because he's not here, he said I can't place the order. He was uncooperative and would not try to find a way to the solution. He was rude. Because of the bad customer service at this time and two past times, I said I don't think I can stay with them as a customer. He said this is your choice. The district manager does not return calls like the last complaint. The Potsdamer Restaurant has a very poor customer service.