Dunkin' - Village of Horseheads

The food was either burnt or undercooked, sometimes both on same item,

The coffee wasn't very hot. I stood there for 5 minutes being the only customer at the counter and the crew just carried on with personal conversation ignoring the counter.I had to use the rest room which was very clean. Mens room was put of order.

I only go here. Fresh donuts, fresh coffee, and the best

I didn't order any food, but the staff was the most efficient of ANY Dunkin I've patronized.

This Dunkin definitely could learn consistency with their frozen coffees. I also think that if they can't accept cash or take certain orders through the drive thru, they should put a sign up before you pull into the parking lot because people then have to struggle to get out, turn around and sometimes just have to sit through the line to get through. Other than that, the staff is great here and they all work hard!Parking: Do not park in parking lot, you'll never get out if there's a drive thru line.