Zj's Family - Village of Hamburg

Went here when we were away for the weekend. I wish we had a place like this in our hometown. Fresh food. Great coffee. Positive attitudes.

Had a wonderful bowl of mushroom soup and a huge burger. ? Finished of with a hot fudge sundae ?. Wheelchair accessibility: Entrance is at street level.

I walked in and told the young girl behind the register that it was just me. She tried to get me to sit on those swivel seats at the counter and I said I wanted a booth seat instead to support my spine. She then had to ask a guy working there if it was ok for me to have a booth seat. He told her I could sit whetever I wanted to. So I sat down and a nice gal with purple in her hair and wearing a pirple shirt came to me and gave me a menu and asked what drink I would like. She never offered me her name. I ordered my meal and then saw another guy walk in who was seated at the counter in those swivel seats. He was served his meal before I got mine. He finished his meal and paid for it and left and I was still waiting for my meal! I waited over 20 minutes for my meal to be brought out to me! At one point, I watched a couple of the waitresses makes milkshakes for themselves, both cooks left the cooking area, and sat there wondering if I should've just paid for my cup of soup and then left. I finally got a chance to ask my waitress if my meal was almost done and then I saw the red bearded cook coming back to the cooking part. Quite a long beard with no beard cover on. After 22 minutes, my meal was finally brought out to me and the waitress said it took so long because the cook burnt the first sirloin and had to make another one for me. The dinner roll that came with my meal was ice cold. The chopped sirloin patty had no seasoning in or on it. The meal wasn't worth the $19 they priced it as. I paid the bill but left no tip. I said I wasn't going to come back again and the young girl waitresses just laughed at me. Nobody wore gloves to handle the food being cooked. The prices are overpriced, and the service of the young waitresses needs improvement. They were too busy laughing and joking with each other while I was waiting all that time for my food. 1 STAR for the lousy service. 3 STARS for the ok food. 1 STAR for the prices. Dietary restrictions: Gluten free options are available. Parking: Handicap parking is away from the front door by about 6 spaces. Wheelchair accessibility: No steps to get into dining area, and there are tables in back of booths to accommodate wheelchair users.

Nice little restaurant to get food every now and then. Most of the waiters are happy and kind. Food is tasty

First time I've been. I'll definitely be back. Food was great, our waitress was so bubbly and kind.