Donatos Pizza - Vienna

We were in town for a volleyball tournament and made a very large order for pick up. The manager on shift mistakenly left the pick up date off the ticket and the GM deleted the whole order. Thankfully we showed up 20 minutes early. The manager was SO apologetic, and kind. He remembered he had a very large order coming and that we had some Asiago cheese breads and large salads. They knocked out our pizzas quickly and it was delicious!!! Such a nice guy and hard working staff!!!

Parking: Why are your front doors locked when I came to pick up an order you are a business open up your front doors

Ordered at the window with no option to go inside. Wait is 10 minutes, so you pull over to allow others to order. Sat in a line for 35 mins, they can't find my order. I'm told to pull around. 12 mins later , I'm serve cold food.

Food was ok I ordered online went through the drive thru and no one was there. Waited. Waited. Car pulls up behind me. Still no one. I pull around and the store is locked with a sign saying to go through the drive thru. ? I get back in the car and go back to the drive thru and see the car that was behind me getting their food and leaving. Frustrating for sure. Especially since I used to be an assistant general manager for a successful donatos location.

If you eat here you need to have your head examined worthless people not washing their hands not preparing meals properly don't care about the guests worst place I've been to ever in my life fire the manager hire somebody with commercial customer mindset