Chipotle Mexican Grill - Vestavia Hills

If I could give this place 0 start I would definitely get out first, I'll call the health department Monday!! I went to this terrible place, but I usually go to Hoover I?ve NIE had a bad experience with Chipotle EVER!! Every Friday November 4 I ordered a High Protein Bowl when the young African American lady with the curly reddish hair repaired my meal, I saw her hispanic friend came on the side of her and asked her? Is that the chicken she used? You said they started whispering to be nice as I ever said? Is it good? so they are done whispering the Hispanic lady ends my meal asking if I wanted shredded cheese I told her I wanted Queso and she gave me both I paid for my meal it was like $17. I ate my meal and at 4 am that Saturday I woke up on feeling dizzy, nausea, lightheads etc. (You know the FOOD POISONING SYMPTOMS) I had diarrhea UNCONTROLLABLY! I feel this was done intentionally I am not sure why I was very respectful, quiet, patient, but the women who repaired this meal KNEW something was wrong with the chicken otherwise why she asked about this particular chicken, anyway Chipotle in Vestavia you all will hear from the health department my lawyer.

If I could give 2.5 stars, I would. I eat a lot here because it's close to my workplace. The staff is usually very friendly, but they are often underoccupied, and often have online order only because of it. The food usually tastes pretty good, but I have sometimes noticed that her Guac has brown spots and her salad is always a little freeze / soggy because she freezes it. I know because several times I have found salad pieces with small ice crystals that are still frozen on them. Don't bother me too badly, but I would naturally prefer fresh salad. Isn't that Chipotle? The whole thing is that everything that is freshly prepared this day? Last: I got food poisoning from this place a few months ago. Talked with the Chipotle online help people about it and reported it, but idk if they ever have an investigation about it. I know that it is common for people to get food poisoning from all Chipotles because of the nature of their food/service style, but I was not happy to vomit, nausea, dizziness and delirious for four whole days - I lost ten pounds a week because of it and because I was not able to keep something down for several days. Anyway, that was an incident many times I was in this place. hopefully they will be more careful with their food safety. I've been back since then and it was okay, just your standard chip.

I visited this store on 10/26/22 at 5:25 pm. My visit to this store was awful. There was a female employee that I exchanged unpleasant looks with. My issue wasn't with her personally, but some things she did. When I stepped to the counter to order, I saw her at the center table in the back where food was being prepared. The table had an area where it had sour cream, cheese and corn, she took her gloved hand and ran it across this spot just smudging the food into the table. After that she came to the front counter and wiped both her gloved hands onto the counter where customers order were being prepared. It's like something a child would do playing with food in the kitchen. After that, she wiped her nose with the back of her hand. At no time did she change gloves or wash her hands. In between these things that she did, she went to the young lady at the register, each time they would say things, looking at me and laughing. The whole thing was very disgusting, I think employees should be more responsible than this. This looks like something she probably does all this time. I have ZERO plans of visiting here anytime soon.

Went to this store today to get lunch to find out they are only doing online orders!! WTH!!!! there were plenty of employees in the store. This is the same store that would not accept cash a few years ago because of a national coin shortage which apparently only this store was experiencing. COVID has destroyed Chipotle

This location ALWAYS skimps out on portions. I paid extra to have two meats on my bowl and 98% of the final product was just rice. Didn't even include the fajita veggies. And god forbid you ask them to give you a proper portion because they'll charge you DOUBLE portion of meat. 3 small bite sized pieces of steak smh get real They are by far the worst location in the area which speaks volumes bc the Hoover location is terrible but at least they give you the proper portions.