Earls Kitchen + Bar - Fir Street - Vancouver

We agreed to an outside table when we were told the workman would be finished within 10 minutes. 10 minutes later, the noise continued and we asked about it again and now it was an hour before he would finish. we then asked to be...reseated at a table away from the noise and were told if we wanted to move we had to go to the end of the now existent waitlist. we left.

I have been a long time customer of Earls Broadway and Fir I need to share my latest and unfortunately last experience with them . From the beginning we were offered a table on the patio we asked about the patio heaters..... we were told that the heaters would not be turned on til later in the evening .. We saw another empty table in the atrium and asked if we could have it .. The hostess said yes . We were so happy .. We moved to the Atrium Table and then the hostess came to us and said she apologized.. We could not have this table as it was Covid regulations.. we were 5 ppl. We asked to speak to the manager as we are very versed in all regulations.. The manager came over and said it was no problem .. we were permitted to stay there .. It was a Tuesday .. We love the 50% off wine bottles on Tuesdays and were excited to order a special wine .. Our original server amazing was going off shift so we settled up our bill with her .. She said another server was taking over and and we could take our time and enjoy the evening .. We continued ordering food and drinks .. Then ... all of a sudden the new server comes over and says There is a 2 hr seating window and you guys have been here much longer ... It’s not me .. but my manager asked me to tell you .. We have a wait list for tables .. We look and directly beside us is the empty table they offered us to begin with .. So we knew there was not a wait list . We asked to speak to the manager once again .. It was the night manager now .. She said we were right .. There was no wait list . she was sorry for any misunderstanding and we were allowed to stay .. At this point our table had spent over 600$ Not that the amount is the issue . The issue is that we were Extremely conscious of the new regulations and how it’s taken a toll on restaurants Also that we are out supporting the economy and community . It’s extremely unfortunate the management team is sending mixed messages to their team and therefore creating unpleasant guest experiences .

Had a long catch up brunch with a friend who has been a regular here. It was our first time for 20 years since we don't live in Vancouver! Excellent menu and choices for brunch and we really enjoyed it as well as feeling sated....Very nice staff and as Covid 19 was stepping up they seemed to be on top of things.

Was sat at table and Johnny was our server. Johnny was very funny and we had an amazing time with him. Mike the manager helped us pick out our meals and all of his suggestions and recommendations were amazing. I would highly suggest all of...my friends go to this earls location. I Know i will be back for sure! Thank you Johnny and Mike for your amazing service.

$18.25 for a glass of New Zealand wine and the food was mediocre at best. There are plenty of good restaurants in Vancouver. Go somewhere else folks.