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Przekaż informację zwrotnąWe have stayed here several times and everything has always exceeded our expectations; the staff, the rooms, the breakfast, etc. This time it was just slightly disappointing, the cleanliness of the room was not up to my expectations. I like a clean bathroom and when there is debris on the toilet seat and hair in every corner of the bathroom there is no doubt the cleaning crew needs more training and random inspections. I was in the Army and know the basics of a clean bathroom. These photos don't lie, see for yourself (zoom in and you will see what I could see) also the little freezer inside the refrigerator had several long black hairs in it. It was disgusting. Otherwise everything else appeared to be clean. We will go back and hopefully they have corrected this issue, if not we will stay next door at the Holiday Inn Express (I know they have the same owner but it seems a bit cleaner maybe because of the renovations). Kind regards, Linda J.
The hotel is in a great area with a lot of restaurants. The hotel itself is nice and well maintained. The night I stayed they were having a retirement party and it was loud. I'm sure under normal circumstances it is a quiet hotel. The beds and pillows were great. The coffee must have been good too because my husband kept drinking it.
The hotel was fine but room 305 could use some mold remover in the bathroom and the faucet needed fixing to stop the dripping. I got a great rate and for just one night I won't complain. Good social distancing practices. Not much in the way of breakfast due to pandemic but that can't be helped I guess. I'd stay there again.
Very clean, staff friendly. However I gave 3 stars because the hot breakfast was microwave sandwiches. Not bagels, no toaster, 1 type of cereal. We paid too much money for a microwave sandwich. I could 've saved myself $100 by going to the Super 8 and a gas station.
My wife and I stayed at the Comfort Suites, GA491, Valdosta, GA on October 19-20, 2023. We had a two queen suite. When I turned down my bed my comforter had several blood stains on it. I took it to the front desk and the front desk employee was very apologetic, and gave me a replacement comforter, which I had to put on the bed myself. After remaking the 1st queen bed, I turned down the 2nd queen bed. It had blood stains on both sheets and the bedspread had a sticky substance on it. I then went back to the front desk, expressed my complete and utter disappointment! I again was given fresh sheets that I had to put on the bed. To her credit, the front desk clerk did offer to move us to another room, but it was after 10 pm and we were all unpacked, so I declined. Then I stated that I would like full compensation for my stay. She informed me she was going to text the manager about my issue(s) and request for compensation for my room. Upon checking out at 7:45 am on the 20th, the same desk clerk was on duty, and she informed me that the manager compensated me $50! I was compensated $50 for having to go the the front desk twice with blood soiled bedding, and had to make 2 beds when I should have been relaxing and preparing for a good night's sleep. This is the first time I have had an issue at a Comfort Inn and Suites property. But traveler beware of the Comfort Suites 1332 North Saint Augustine Rd, Valdosta, GA. Dr. D. Ed.D.
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