Bombay Butler - Uttlesford

Very pleasant restaurant, well run, great food. Much bigger inside than you think!

I ordered a lamb vindaloo and a lamb rogon Josh. In both dishes the lamb was tough and chewy. The restaurant did offer chicken replacements which my wife accepted but it was rather too late. We were both very disappointed and it spoiled our evening. We also had the feeling that they were keen to give us the bill as soon as possible to give them a spare table on a busy evening

Very disappointed. Me and a friend booked at table , we both travelled over an hour to get here as a half way point for a longer overdue catch up . We were told we could only have the table for 1.5 hours which nobody told us over the phone at the time of booking. Our food did not come till 7.15 but they wanted us to leave at 8pm . We asked for a tea and coffee at 7.50pm and were told no as we needed to leave in 10 mins . They then came over with the bill very quickly so we would leave in time . I would not recommend this place to anyone , very rude , please spend your money elsewhere where you are treated like a valued customer . I have never experienced such rudeness as a paying customer and will not be returning .

Booked a table as half way point to meet a friend for dinner. Was not advised of any time limitations and when we arrived we were told that the table had an hour and a half limit before we needed to leave the waiter then hovered throughout the evening and as soon as we finished literally) he swooped over and removed our plates I felt very rushed eating my dinner and left some as I didn’t feel had had time to enjoy the food. My friend and I then asked for hot drinks we had about 10 minutes) and were told no as they needed the table. Customer service was absolutely terrible! If you want a nice meal with a good atmosphere and a level of customer service do NOT come here. Will not be returning very disappointing. The staff did not even comment as we left and ignored us . I have been here before with a large group and will also be telling friends not to return as our experience was so bad we ended up in the pub next door which thankfully was really nice!

The place is small but cozy, the staff are topnotch, the owner is a delight to talk to. Great place