Panera Bread - Urbandale

64 years, worst food, worst delivery company, terrible manager Jayson and down right awful customer service. Obviously they have more business than they know what to do with. Had a very simple order chicken noodle soup a sandwich and cucumber salad. Oh a chunk of bread thrown in the bag not in anything just thrown in the bag. No sandwich, no we'll get one right out to you and not only cold but no noodle no chicken 2 cups of broth ???????????????????? they accused my wife of lying. Pics included.

There was a bug in my salad- absolutely disgusting.

Solid, fresh menu items. Love the salads. Always a great place for a real lunch that is totally NOT fast food.

Great service by staff, morning staff Mikki and Sherry make it a priority to greet the customers as they enter the restaurant with a friendly smile! Mikki and Sherry go above and beyond to help out customers that need assistance! They get items ahead of time if the know what the customer purchases regularly. Justin the Manager greets customers and chats with them if time permits. Justin works hard to make sure the customers are properly taken care of! Thanks for the great service and fresh breakfast items. You are doing an awesome job! I enjoy going there, it is a good experience. Thank you!

I had spent 2 days in the hospital with my husband after he had a stroke, didn't feel like cooking but wanted something good. We ordered here, went picked it up got home everything was there besides the meat on the sandwiches. I called them and the guy took my address and said that they will send coupons because they couldn't refund me. Tired and stressed I said whatever and made soup for my husband and I went to bed without eating that day. It's been over a year now, no coupons, no call or email. Don't go to this one.