Starbucks - Upland

My father needed a coffee for a work function on 12/18/2021. he introduced an order in the night before for just simple coffee to make sure that it is ready and even offered to pay the next day at the time, but they said no worries that they can pay when they pick it up. the next day I went to pick it up and they told us they were closed early because they were short workers. when we asked why they didn't call us to inform us so that we placed the job somewhere else and had it in time for work, they said because we hadn't paid for it yet (even if they told us we shouldn't pay). the fact that they knew there was an order for the planned time and did not inform us is completely unprofessional and inappropriate. I know that next time we need a large coffee order for a work function that we do not use and not other companies with which we are connected. very disappointed.

Love the dragon fruit with coconut milkSo delicious

Worst Starbucks I have ever been to. They took at least 10 minutes to even take our order while they stood around chit-chatting. The girl while taking my order interrupted my order just talk/yell at another employee leaving asking if they were off. She gave me milk in my latte even after I ordered oatmilk and making sure they had enough Oatmeal for the drink. So unprofessional and disappointing.

I have been to many Starbucks. Probably every single one in the area. THIS location has never wronged me. They're fast and friendly and always ready with substitutions if things you originally wanted aren't available (and this is NOT their fault the entire supply chain is messed up right now. if anything it's impressive they're able to keep up with demand as well as they do). The chairs are comfortable and the wifi is solid. The drive through gets through orders fast, and it doesn't seem to affect the baristas' ability to get through in-store orders too. A+ great job y'all

The Group of Young Adults working here have a good attitude amongst themselves which in turn means a pretty Cool attitude with their , customers Mainly myself A+ I came inside Late Sunday night to have a couple of drink's and Chill ! Wowww No attitude , No Turn your music down , No no you can't use our restroom Right On ???? I was able to RE Relax , Enjoy the rest of my evening with-only Peace and no Kinda streSS at all